Welcome to Porchlight Growth

February 28, 20262 min read

We Know Big. We're Choosing Small.

Between the two of us, we've worked with some of the largest organizations in the world.

Michael Hoffman has spent his career helping major institutions capture attention and convert it into results, first as founder of See3 Communications, a digital marketing agency, then as co-founder and CEO of Gather Voices, a technology platform that automates content at scale. He's taught marketing at the University of Chicago and trained business leaders internationally.

Wendy Erikson has spent more than 20 years building revenue-generating partnerships and opening new markets for organizations like the University of Michigan, UChicago Medicine, Pearson, and LVMH. She's generated over $20 million in revenue through entrepreneurial initiatives and has launched businesses across Europe and Latin America.

So why are we starting a company focused on HVAC contractors, roofers, and landscapers in Baltimore?

Because the problem we kept seeing is embarrassingly simple, and nobody is solving it well.

Home service businesses miss around 27% of their inbound calls. Not because owners are careless. Because they're on a roof, or under a sink, or driving between jobs. The phone rings, they can't get to it, and the caller moves on to the next result on Google. That's real money, gone, before the workday is over.

The tools to fix this exist. Automated text-back when a call is missed. Follow-up sequences that reach out to leads before they go cold. Simple CRM setup so nothing falls through the cracks. Large companies have been using this infrastructure for years. Small businesses haven't, partly because nobody's bothered to set it up for them in a way that doesn't require a marketing degree to manage.

That's the gap Porchlight Growth Partners was built to close.

Michael grew up working in his father's hardware store in Baltimore City. He knows what it looks like when a small business owner is doing everything at once and still feels like they're falling behind. Wendy knows how to take a concept from idea to real execution, because she's done it across multiple industries and continents.

We're not here to sell you a complicated system or lock you into a contract for services you don't understand. We're here to do one thing: make sure the calls you're already generating turn into booked jobs instead of voicemails your competitors answer first.

We're starting in Baltimore, and we're looking for a small number of home service businesses to work with as early partners. If you want to know what you're actually losing to missed calls before you commit to anything, reach out. We'll show you the numbers and let you decide.

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LOCATIONS

2905 W. Strathmore Avenue, Baltimore MD 21209

1938 N. Hoyne Avenue, Chicago IL 60647

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